Support

Email support@accum.io. We're a small team and reply within a few business days. Tell us your device and what you saw — it gets us to an answer faster.

ACCUM scores snow quality (1–5) and avalanche safety (1–5), then combines them into one call: GO, CAUTION, NO-GO, or SKIP. Safety always wins — great snow under high avalanche danger is a NO-GO, not a GO. Summit includes the full avalanche breakdown by elevation band.

Most likely it's off-season where those resorts are. With no fresh snow (and no avalanche bulletin), ACCUM honestly returns SKIP and treats missing safety data as worst-case. During active winter cycles, fresh resort and avalanche data will move the board out of off-season SKIP states.

ACCUM collects the minimum an account needs: your email address (so you can sign in and a subscription follows you between devices) and your subscription status. What you look up is never tied to your account, and your favorites stay on your device. See the Privacy Policy for the full picture.

Billing belongs to the store you bought through. On iOS, manage subscriptions in Settings → your name → Subscriptions. On Android, use the Google Play Store (Profile → Payments & subscriptions). For web purchases, use the billing portal linked from your purchase confirmation. Cancellations take effect at the end of the current billing period — deleting your account does not cancel a subscription.

ACCUM is a paid instrument with a 7-day free trial of Pro — there is no free tier. Pro unlocks the verdict board, resort detail, compare, region scan, and favorites. Summit adds the AI Powder Finder, full backcountry avalanche detail, and custom alerts. See Pricing.

Resort pages engrave each mountain's real terrain profile from open elevation data (Open-Meteo / Copernicus DEM). Where a resort shows a photograph of its range, the image is used under its respective license (Creative Commons, Pexels, or purchased stock), with thanks to the photographers:

• “Expansive snowy landscape of Los Penitentes mountains” by Andres Alaniz — Pexels License, cropped and toned.
• “Snowy mountains under a bright blue sky in Bariloche” by Patricia Bozan — Pexels License, cropped and toned.
• “Snow-capped Andes in San Martín de los Andes” by Dali Turcatti — Pexels License, cropped and toned.
• “Snowy mountain range in Queenstown” by Emily Macklow — Pexels License, cropped and toned.
• “Snow-covered mountain peak in winter, Queenstown” by Josiah Farrow — Pexels License, cropped and toned.
• “Snowcapped peaks with evergreens near Index, WA” by MGNation Studios — Pexels License, cropped and toned.
• “Mount Baker at sunrise in winter” by Luke Miller — Pexels License, cropped and toned.
• “Snow-covered Mount Rainier summit” by John Callery — Pexels License, cropped and toned.
• “Snowcapped peaks in Leavenworth, WA” by Frank Cone — Pexels License, cropped and toned.
• “Snowy Cascade Mountains under a bright sky” by Davyd Bortnik — Pexels License, cropped and toned.
• “Snowy Mount Hood surrounded by evergreen forest” by Ceejay Talam — Pexels License, cropped and toned.
• “Snowcapped Teton Range in Wyoming” by Yuqi Chen — Pexels License, cropped and toned.
• “Snowcapped Teton Range in Wyoming (II)” by Yuqi Chen — Pexels License, cropped and toned.
• “Teton Range in winter, Jackson, Wyoming” by Tom Fournier — Pexels License, cropped and toned.
• “Lone Mountain snowcapped over forest” by Laurence Cuddy — Pexels License, cropped and toned.
• “Snow-capped mountain range in Montana” by John De Leon — Pexels License, cropped and toned.
• “Winter view of Lake Tahoe and snow-capped mountains” by Daniel Reynaga — Pexels License, cropped and toned.
• “Snow-capped mountains over Lake Tahoe” by Buzybee — Pexels License, cropped and toned.
• “Snow-capped mountains reflected in a calm lake” by Ashar S Captures — Pexels License, cropped and toned.
• “Snowy mountain view at Mammoth Lakes” by Caylee DG — Pexels License, cropped and toned.
• “Snow-covered Mount Shasta on a winter day” by Mirrorless Reflections — Pexels License, cropped and toned.
• “Snow-covered Wasatch Mountains near Salt Lake City” by Alex Moliski — Pexels License, cropped and toned.
• “Snow-capped Wasatch Mountains in winter sunset” by Alex Moliski — Pexels License, cropped and toned.
• “Snowy Wasatch Mountains, Salt Lake City” by Alex Moliski — Pexels License, cropped and toned.
• “Winter sunrise over a snowy river in Stanley, Idaho” by Kevin Bidwell — Pexels License, cropped and toned.
• “Snowy Mountain Peak at Snoqualmie” by Melanie LeDuc — iStock Standard License, cropped and toned.
• “Winter Sunrise at Maroon Bells, Colorado” by Enes Beydilli — Pexels License, cropped and toned.
• “Snow-Covered Wasatch Mountains at Sunset” by Alex Moliski — Pexels License, cropped and toned.
• “Lake in Mountains in Winter (Laguna del Inca, Portillo)” by Alisson Freitas — Pexels License, cropped and toned.
• “Clear Sky Over Mountain Peak (Wānaka)” by Isabella Rubie — Pexels License, cropped and toned.
• “Whistler Panorama 2” by quinet — CC BY 2.0, cropped and toned.
• “Mt. Fox and Mt. Dawson with Dawson's Glacier from Asulkan Pass (1902)” by trialsanderrors — CC BY 2.0, cropped and toned.
• “St.Christoph am Arlberg” by almresi1 — CC BY 2.0, cropped and toned.
• “Matterhorn / Mont Cervin” by kuhnmi — CC BY 2.0, cropped and toned.
• “Valle Nevado Ski Resort Panorama” by JLH PHOTO — CC BY 2.0, cropped and toned.

ACCUM is decision-support, not a replacement for official avalanche forecasts, training, or gear. Always check your regional avalanche center and use your own judgment in the field. The full disclaimer is in the Terms of Service.